VoIP Inclusive is an independent and privately owned telecommunications provider registered with Ofcom to provide communications services.
We are part of a larger communications group which includes Callagenix Ltd.
Callagenix has been delivering hosted telephony solutions to businesses of all sizes in the UK and worldwide for more than two decades.
The quality of our phone services speaks for itself. More than half of our customers have been with us from the start. And more than half of our new customers come via recommendation.
Callagenix has a reputation for innovation. Our unique blend of expert services and bespoke solutions has been built by us on industry-standard protocols. This makes us and our customers fleet-footed, as we constantly review and update our services to take advantage of new technologies and regulations.
At every stage, we seek to make our customers’ telephony infrastructures more efficient and effective by removing cost, complexity and barriers to change.
Our unique range of services and our partnerships with the best international carriers ensure that even the most complex of businesses can benefit from and manage an effective telephony solution.
Callagenix is an Ofcom-registered carrier with its own range of UK local and non-geographic number blocks.
Our agreements with international carriers allow us to provide local and free phone numbers in more than 145 countries. We are also a registered premium-rate network provider with the regulator PSA (Phone-paid Services Authority).
We are regulated to ensure that our services have an “uptime” of more than 99.999%.
All our systems are located in secure data environments which are manned and monitored 24/7. In addition, sophisticated processes monitor and trigger alerts should any issues arise, or threaten to do so. A team of Callagenix engineers oversees this process and is on call 24 hours a day.
Callagenix is committed to integrating environmental best practices into all of its activities.
View our commitment to the environment here
